Terms and Conditions

Welcome to Graphler Technology Solutions ("Graphler", "GTS", "we", "our" or "us").

These Terms and Conditions govern your access to and use of our website: https://www.graphlertech.com

By accessing, browsing or using this website, you acknowledge that you have read and understood these Terms and Conditions and agree to comply with them.

If you do not agree with these Terms and Conditions, please discontinue using the website.

These website Terms do not automatically replace or override any separately executed service agreement, quotation, purchase order, Statement of Work (SOW), Non-Disclosure Agreement (NDA) or other written contract between Graphler and a client.

Graphler Technology Solutions is an engineering and product development services company providing technical and consulting solutions, including:

• Computer-Aided Design (CAD).
• Product Design and Development.
• Finite Element Analysis (FEA).
• Computational Fluid Dynamics (CFD).
• Engineering Simulation and Validation.
• Prototyping and Manufacturing.
• Product Animation and Technical Visualisation.
• Design for Manufacturing and Engineering Consulting.

Our services are intended primarily for businesses, manufacturers, industrial organisations, engineering professionals and other commercial clients.

You agree to use this website only for lawful purposes.

You must not:

• Use the website in violation of applicable laws or regulations.
• Attempt to gain unauthorised access to our website, systems or servers.
• Introduce viruses, malicious code or harmful software.
• Interfere with website functionality, security or availability.
• Copy, reproduce or distribute website content without authorisation.
• Misrepresent your identity or submit misleading information.
• Use automated systems to scrape, extract or collect website information without our written permission.
• Use our website to transmit unlawful, defamatory, fraudulent or infringing content.

We reserve the right to restrict or suspend access where misuse or unauthorised activity is identified.

We make reasonable efforts to ensure that the information published on this website is accurate and up to date.

However, website content, technical descriptions, service information, project examples, illustrations and other materials are provided for general informational purposes.

They do not constitute a binding technical proposal, engineering specification, warranty or guarantee unless expressly confirmed in a written agreement.

Service availability, scope, deliverables, timelines and pricing will be confirmed through a separate quotation or contractual arrangement.

Any enquiry or quotation request submitted through our website does not automatically establish a contractual relationship.

A project engagement will generally commence only after the relevant parties have agreed upon the applicable commercial and technical terms, including:

• Project scope and objectives.
• Engineering requirements and specifications.
• Deliverables and acceptance criteria.
• Project schedule and milestones.
• Professional fees and payment terms.
• Revision and change-request procedures.
• Confidentiality and intellectual property obligations.
• Applicable warranties and liability limitations.

A signed agreement, accepted quotation, purchase order or other mutually accepted written confirmation may establish the contractual relationship.

In the event of any conflict, the specific project agreement will prevail over these general website Terms to the extent of that conflict.

Graphler provides engineering design, simulation, analysis, prototyping and consulting services.

Engineering outputs may depend on the accuracy and completeness of the information, assumptions, material properties, boundary conditions, operating parameters and technical inputs supplied by the client.

Unless expressly included in the agreed scope:

• Simulation results are not a guarantee of actual product performance.
• CFD and FEA results are dependent on modelling assumptions and numerical methods.
• Engineering recommendations should be reviewed and validated against applicable physical testing, operating conditions and regulatory requirements.
• Prototype performance does not automatically establish production readiness.
• Final product certification, regulatory approval and manufacturing compliance remain subject to the agreed project responsibilities.

Clients are responsible for providing accurate technical inputs and communicating all relevant operating conditions, safety requirements and regulatory constraints.

No engineering deliverable should be treated as a substitute for independent verification, physical testing or certification where such activities are required.

Deliverables will be defined in the relevant project quotation, SOW or agreement.

Depending on the project, these may include:

• 2D engineering drawings.
• 3D CAD models.
• FEA and CFD simulation reports.
• Engineering calculations.
• Technical documentation.
• Prototype components.
• Product visualisations and animations.

Any revisions, modifications or additional work outside the originally agreed scope may be subject to additional charges and revised delivery schedules.

The number of included revisions and the applicable acceptance procedure will be specified in the relevant project agreement.

Unless otherwise agreed in writing, all website content, including text, graphics, logos, illustrations, photographs, layouts, design elements and other materials, belongs to Graphler Technology Solutions or its respective licensors.

You may not reproduce, distribute, modify, publish or commercially exploit such materials without prior written permission.

Client Project Intellectual Property

Ownership and usage rights relating to project-specific CAD models, engineering drawings, simulation reports, product designs, technical documentation and other deliverables will be governed by the applicable project agreement.

Unless otherwise agreed:

• Client-supplied intellectual property remains the property of the client or its rightful owner.
• Graphler retains ownership of its pre-existing tools, methodologies, templates, software, libraries, know-how and proprietary processes.
• Transfer or licensing of rights in specifically commissioned deliverables will be subject to the payment and ownership conditions stated in the project agreement.
• Neither party may use the other party's confidential information or intellectual property beyond the agreed purpose.

Nothing in these Terms automatically transfers ownership of project-specific deliverables.

Both parties may exchange confidential business, technical or commercial information during discussions and project execution.

Such information may include:

• Product concepts and design specifications.
• CAD files and engineering drawings.
• Simulation data and reports.
• Manufacturing methods and processes.
• Commercial proposals and pricing.
• Proprietary technical documentation.

Confidential information must be protected against unauthorised disclosure and used only for the purpose for which it was shared.

Where a separate NDA or confidentiality agreement is executed, its provisions will govern the relevant confidentiality obligations.

Pricing, payment schedules, taxes, applicable charges and other commercial conditions will be communicated through individual quotations or project agreements.

Unless otherwise agreed:

• Payments must be made according to the agreed payment schedule.
• Applicable taxes and statutory charges may be additional.
• Additional scope or revisions may attract additional fees.
• Delayed payments may affect project schedules and deliverable release.
• Any cancellation, suspension or refund arrangements will be governed by the applicable project agreement and mandatory law.

Graphler reserves the right to revise its service pricing and commercial offerings for future engagements.

Our engineering services may involve third-party software, simulation platforms, technical tools, hosting providers or other external technologies.

Use of such products may be subject to separate third-party licensing terms.

Graphler does not claim ownership of third-party software or intellectual property and is not responsible for independent changes to third-party services, availability or licensing conditions.

Clients are responsible for ensuring that any software, data or materials they provide are lawfully licensed for the intended use.

We aim to maintain continuous website availability but do not guarantee uninterrupted access.

The website may occasionally become unavailable due to:

• Scheduled maintenance.
• Technical failures.
• Hosting or network disruptions.
• Cybersecurity incidents.
• Third-party service interruptions.
• Events outside our reasonable control.

Graphler reserves the right to modify, suspend or discontinue website features or content without prior notice, subject to applicable law.

To the maximum extent permitted by applicable law, Graphler shall not be liable for indirect, incidental, special, punitive or consequential damages arising from the use of this website.

This may include loss of profits, business opportunities, data or anticipated savings.

Graphler does not exclude or limit liability where such exclusion or limitation is prohibited by applicable law, including liability for fraud, wilful misconduct, gross negligence or other non-excludable liabilities.

Any liability arising from contracted engineering services will be governed by the specific project agreement, including its agreed liability provisions.

Nothing in these Terms is intended to exclude statutory rights that cannot legally be excluded.

To the extent permitted by applicable law, you agree to indemnify and hold Graphler Technology Solutions, its directors, employees and representatives harmless from third-party claims, damages, losses and reasonable legal expenses arising directly from:

• Your unlawful use of the website.
• Your infringement of third-party intellectual property rights.
• Your submission of unlawful or unauthorised content.
• Your material violation of these Terms.

This provision does not apply to the extent that a claim results from Graphler's own unlawful conduct or other circumstances for which liability cannot legally be excluded.

Our website may contain links to third-party websites, platforms or resources for convenience and informational purposes.

Graphler does not control or endorse all third-party content and shall not be responsible for the accuracy, security, availability or privacy practices of external websites.

Accessing third-party websites is at your own discretion and subject to their respective terms.

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, process, store and protect personal information and how individuals may exercise their applicable data protection rights.

Please review our Privacy Policy before submitting personal information through the website.

We reserve the right to restrict or terminate access to the website if we reasonably believe that a visitor has:

• Violated these Terms.
• Engaged in fraudulent or unlawful activities.
• Compromised website security.
• Interfered with website operations.
• Misused website content or services.

Termination of website access does not affect contractual obligations already established under a separate project agreement.

Graphler shall not be responsible for delays or failure to perform obligations caused by events beyond its reasonable control, including natural disasters, pandemics, government restrictions, war, civil unrest, cyberattacks, power failures, network outages, labour disruptions or major supply-chain interruptions.

Where such events affect an active project, the parties will make reasonable efforts to agree on revised timelines and appropriate mitigation measures.

These Terms and Conditions shall be governed by the laws of India.

Subject to mandatory consumer protection laws, applicable international privacy regulations and any dispute resolution provisions agreed in a separate contract, the courts of competent jurisdiction in Coimbatore, Tamil Nadu, India shall have jurisdiction over disputes arising from the use of this website.

Nothing in this clause limits any mandatory rights or remedies available to individuals under applicable data protection or consumer protection legislation.

Graphler reserves the right to revise these Terms and Conditions periodically.

Changes will be published on this page with an updated effective date.

Continued use of the website following publication of revised Terms constitutes acceptance of the revised Terms to the extent permitted by applicable law.

For material changes, we may provide additional notice where appropriate or legally required.

For questions regarding these Terms and Conditions, please contact: